Purpl Scientific

Device Operation 19

• What are the detection limits of the Purpl PRO for testing flower?
• Why doesn't the Purpl PRO always match my Lab's HPLC results?
• Other ways to Reset the Purpl PRO
• Resetting the Purpl PRO
• What You Can Do with Moisture Data

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Datasheets 1

• Purpl PRO Datasheet

Product Use Cases 6

• WHAT OTHER INDUSTRIES USE PURPL PRO?
• IS PURPL PRO A STATE-CERTIFIED TEST METHOD?
• WHAT ARE OPTIMAL USE-CASES FOR PURPL PRO?
• IS PURPL PRO SUPPOSED TO ELIMINATE OUTSIDE LAB-TESTING?
• WHAT CAN PURPL TEST FOR?

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Manuals 4

• Purpl PRO User Guide for Kit Version 1.0
• How to Check the Battery Level
• Error Codes and Troubleshooting
• Purpl Pro Quick Start Guide for Kit Version 2.0

Firmware Updates 4

• VCP Driver Install for USB Interface Connection
• How to Check Firmware Version
• Firmware Update Video Guide
• Firmware v0.16.0 Dark Measurement Fix

Scientific Papers 2

• White Paper: Validation of the Purpl PRO for Flower Potency Measurement
• White Paper: Validation of the Purpl PRO for Flower Moisture Content (+H2O Pack)

Quick Start Guide for Kit Version 1.0 8

• 1. Charge the Device
• 2. Find the App and Login
• 3. Turn the Device On
• 4. Register a New Account
• 5. Register a Device

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Quick Start Guide for Kit Version 2.0 9

• 1. Charge the Device
• 2. Find the App and Login
• 3. Turn the Device On
• 4. Register a New Account
• 5. Register a Device

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Beta Testing Information 6

• Accuracy and Range for New Models in Beta Testing
• How to Clean X-Cap & X-Plate for Extract Testing
• Distillate Sample Prep Recommended Procedures
• What's included in the 10 X Pack & 100 X Pack for extract testing?
• What models are included in the beta?

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Legal Agreements 4

• Purpl PRO Mobile Application End-User License Agreement
• Terms of Use
• Privacy Policy
• Purpl Acceptable Use Policy

Warranty Information 1

• Limited Warranty

Return Merchandise Authorization 1

• RMA Details and Process

Server Outage Information 9

• Purpl Server Outage 16 SEP 2020
• Purpl Planned Server Outage 08 MAY 2021
• Purpl History Portal Server Outage 8.30.21
• 12 MAY 2021 Server Maintenance Downtime
• Purpl App & User Portal Server Outage 12.1.21

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Known Issues 21

• Error: The Internet connection appears to be offline
• Error: The device is already registered to another account.
• Error- Origin Capacitor Local Host is not allowed by access control origin
• Error: Opps! Predictor Failed to Run
• Error: Timeout when sending parameters to device, auto retry 1 times

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