When you first receive your Purpl PRO, please charge the device using the provided USB-C Cable and any USB port or charger.

  • The USB Cable is located a compartment in the lid of the case
  • The USB port is located under a gray cover on the bottom edge of the Purpl PRO
  • While charging, The Battery LED will blink yellow every 3 seconds
  • Your Purpl PRO reaches full charge in about 3 hours
  • When the device is fully charged, the Battery LED will glow a solid green
  • You can use your Purpl PRO while it's charging
  • You Purpl PRO's standby battery life should be around a week
    • If it's not, please update your firmware.