Purpl Scientific

Server Outage Information 9

• Purpl Server Outage 16 SEP 2020
• Purpl Planned Server Outage 08 MAY 2021
• Purpl History Portal Server Outage 8.30.21
• 12 MAY 2021 Server Maintenance Downtime
• Purpl App & User Portal Server Outage 12.1.21

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Known Issues 22

• Error: The Internet connection appears to be offline
• Error: The device is already registered to another account.
• Error- Origin Capacitor Local Host is not allowed by access control origin
• Error: Opps! Predictor Failed to Run
• Error: Timeout when sending parameters to device, auto retry 1 times

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Purpl PRO 2 App Known Solutions 1

• Error "404" / "Error in Measurement" Issue in the Purpl PRO 2 App