Server Outage Information

This folder is for known issues that will be resolved quickly, like server outages and broken links.

Purpl Server Outage 16 SEP 2020
Purpl is experiencing server issues that prevent users taking a measurement or calibrating their devices. The outage was experienced from 08:12:37 am to...
Wed, 16 Sep, 2020 at 2:55 PM
Purpl Planned Server Outage 08 MAY 2021
Purpl's Cloud Services will have a scheduled maintenance break on Saturday 8th of May 2021 from 2 am to 6 am (Eastern Time). The downtime will be kept ...
Mon, 3 May, 2021 at 2:32 PM
Purpl History Portal Server Outage 8.30.21
Purpl is experiencing a server outage within the History Page on the Purpl Portal. Results will continue to save to the data base. We are working to resolve...
Wed, 15 Sep, 2021 at 10:46 AM
12 MAY 2021 Server Maintenance Downtime
The cloud services at Purpl Scientific will be down for maintenance on Friday 12th of May 2021 2 am to 6 am EST (GMT-5). The downtime will be kept as...
Wed, 10 Nov, 2021 at 10:58 AM
Purpl App & User Portal Server Outage 12.1.21
Purpl is experiencing a server outage with the Purpl App and User Portal. You may experience a forced log out of the app and be unable to log back in with y...
Mon, 6 Dec, 2021 at 11:37 AM
Purpl Server Outage Monday January 31st 22'
Purpl is experiencing a server outage with the Purpl App and User Portal causing a Login Error. The error received is Error: Wrong Username and Password and...
Mon, 31 Jan, 2022 at 8:05 AM
Purpl Server Outage April 7th 2022
Purpl is experiencing a server outage with the Purpl App and User Portal causing a Login Error. The error received is "Type Error: The request timed ou...
Thu, 7 Apr, 2022 at 8:28 AM
Password Reset Link Not Working- Reported June 17th 2022
When attempting to complete the password reset through the App or User Portal, you'll receive a following pop up error message stating "Undefined&q...
Fri, 17 Jun, 2022 at 11:46 AM
Friday September 23rd 2022- Reported Purpl Server Outage
Reported Date: Friday September 23rd 2022 A server outage has been reported for the Purpl Pro Application on Friday September 23rd 2022.  The outage...
Mon, 26 Sep, 2022 at 2:00 PM