Server Outage Information
This folder is for known issues that will be resolved quickly, like server outages and broken links.
Purpl is experiencing server issues that prevent users taking a measurement or calibrating their devices. The outage was experienced from 08:12:37 am to...
Wed, 16 Sep, 2020 at 2:55 PM
Purpl's Cloud Services will have a scheduled maintenance break on Saturday 8th of May 2021 from 2 am to 6 am (Eastern Time). The downtime will be kept...
Mon, 3 May, 2021 at 2:32 PM
Purpl is experiencing a server outage within the History Page on the Purpl Portal. Results will continue to save to the data base. We are working to resolve...
Wed, 15 Sep, 2021 at 10:46 AM
The cloud services at Purpl Scientific will be down for maintenance on Friday 12th of May 2021 2 am to 6 am EST (GMT-5). The downtime will be kept as...
Wed, 10 Nov, 2021 at 10:58 AM
Purpl is experiencing a server outage with the Purpl App and User Portal. You may experience a forced log out of the app and be unable to log back in with y...
Mon, 6 Dec, 2021 at 11:37 AM
Purpl is experiencing a server outage with the Purpl App and User Portal causing a Login Error. The error received is Error: Wrong Username and Password and...
Mon, 31 Jan, 2022 at 8:05 AM
Purpl is experiencing a server outage with the Purpl App and User Portal causing a Login Error. The error received is "Type Error: The request timed ou...
Thu, 7 Apr, 2022 at 8:28 AM
When attempting to complete the password reset through the App or User Portal, you'll receive a following pop up error message stating "Undefined&...
Fri, 17 Jun, 2022 at 11:46 AM
Reported Date: Friday September 23rd 2022 A server outage has been reported for the Purpl Pro Application on Friday September 23rd 2022. The outage...
Mon, 26 Sep, 2022 at 2:00 PM