Device Operation

Sampling and Testing Recommended Procedures
Check out this video from The Purpl Team on sampling and testing recommended procedures.  Click the link below accessible via Google Drive. https://...
Tue, 14 Jun, 2022 at 10:29 AM
Sample Grinding Recommended Procedures
When completing a measurement, you'll want to utilize ground cured flower. Remove all seeds, stems, leaves, etc.   The finer the grind, the high...
Tue, 14 Jun, 2022 at 10:25 AM
How to Replace the White Calibration Puck for Version 1.0
This article will walk you through how to change out the white puck within the calibration module for Kit Version 1.0 released prior to April 2022.   ...
Tue, 14 Jun, 2022 at 10:56 AM
Account Deactivation after 5 Wrong Password Attempts
Due to security reasons, when 5 wrong password attempts are made the account will lock and be deactivated.  The lock will last 10 hours. If this occu...
Wed, 4 May, 2022 at 8:50 AM
Spot Size of Photo Detector within Sensor
The center of the measurement window is the pea sized circle in the middle of the glass screen of the device. It is the most sensitive area. You'll wan...
Tue, 14 Jun, 2022 at 10:36 AM
Battery Facts for the Purpl PRO
Charge the rechargeable battery only with a USB 2.0 Type C compatible charger.  The battery is not changeable by a user, contact the Purpl Pro Tech Supp...
Tue, 14 Jun, 2022 at 10:42 AM
Password Requirements for Purpl App Credentials
Purpl Scientific has implemented new requirements for the password for the Purpl App Login Credentials.  The following is required when creating a new e...
Tue, 21 Jun, 2022 at 8:04 AM