Device Operation

What are the detection limits of the Purpl PRO?
The Potency model predicts the THC and CBD content of dried, cured flower across the following ranges: Measures THC from 2% to 30% CBD from 2% to 15% W...
Thu, 16 Sep, 2021 at 12:26 PM
Why doesn't the Purpl PRO always match my Lab's HPLC results?
In some cases it will, and in others it might not. The reason for this is that different labs generally don’t obtain the same results even from the same flo...
Thu, 16 Sep, 2021 at 12:27 PM
Other ways to Reset the Purpl PRO
Resetting the Purpl PRO refreshes the device settings, and should be the first step in troubleshooting. There are two ways of resetting the device: The one ...
Thu, 16 Sep, 2021 at 12:27 PM
Resetting the Purpl PRO
This section describes how to reset a Purpl PRO device. Proceed as follows: Go to your phone's Bluetooth settings and unpair the Device. (Neve...
Thu, 16 Sep, 2021 at 1:04 PM
How to unsubscribe from Premium Subscriptions
Your subscriptions, like the +H2O Pack, are listed within the Apple App Store or the Google Play Store. They can be cancelled through the following pages: ...
Mon, 21 Sep, 2020 at 4:09 PM
What You Can Do with Moisture Data
There is a pass/fail regulatory threshold in many states, but the particulars vary a little, so you should do some research about your state's rules fo...
Fri, 22 Jan, 2021 at 2:44 PM
How to Remove Cover for Calibration Step
In order to calibrate the device, you'll need to remove the black cover from the calibrator inside the well within the case. If not removed you will re...
Thu, 16 Sep, 2021 at 12:29 PM
How User Accounts Work and Multi-User Accounts
The Purpl PRO is operated using the Purpl App. To use the Purpl App, you must register a user account. All that is required is an email address, and a passw...
Tue, 2 Feb, 2021 at 12:31 PM
How to Clean the Purpl PRO and Accessories
Purpl Pro Device Clean the glass window of the Purpl Pro with Isopropyl Alcohol. Sample Holder Clean the sample holder bench with the brush...
Thu, 16 Sep, 2021 at 12:33 PM
Bluetooth, Location Services and Privacy
Many Android users have expressed alarm that Android Location Services have to be turned on for the Purpl PRO App to function. The reason for this is that t...
Tue, 22 Jun, 2021 at 2:30 PM