Resetting the Purpl PRO refreshes the device settings, and should be the first step in troubleshooting. There are two ways of resetting the device: The one button reset, and the two button reset. The one button reset is preferred.
The One Button Reset
This is the preferred method.
The Two Button Reset
The two button reset procedure accomplishes the same result as the one button reset, but risks putting your device into a different mode that prevents normal operation. Please use this information to "unstick" your Purpl PRO if you accidentally entered the Bootloader mode.
|1. Hold both buttons on the Purpl PRO Bench for about 10 seconds.|
2. Both lights will flash white. Let go immediately.
3. Your Purpl PRO is now reset. Start the App as normal.