Known Issues

This folder is for known problems that don't have an easy solution. Hopefully we can provide work-arounds for these issues.

Error- "Bad Request" received when attempting to create & register new account
Error- "Bad Request" The error message "Bad Request" is received when attempting to create a new account for the Purpl App. The erro...
Wed, 24 May, 2023 at 11:28 AM
Error- When the SN of the Device Doesn't Show Under My Devices Page
When registering your device in app under the my devices page, you do not need to manually type in the serial number to pair in app. The Serial Number will ...
Wed, 20 Sep, 2023 at 12:30 PM