https://purplscientific.freshdesk.com/support/home 2026-01-18T08:01:42+00:00 always 1.0 https://purplscientific.freshdesk.com/support/solutions 2026-01-18T08:01:42+00:00 always 0.8 https://purplscientific.freshdesk.com/support/solutions/64000155000 2026-01-18T08:01:42+00:00 always 0.8 https://purplscientific.freshdesk.com/support/solutions/64000157586 2026-01-18T08:01:42+00:00 always 0.8 https://purplscientific.freshdesk.com/support/solutions/64000158710 2026-01-18T08:01:42+00:00 always 0.8 https://purplscientific.freshdesk.com/support/solutions/folders/64000228623 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000232497 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000232500 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000232501 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000232541 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000232542 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000232545 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000232546 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000232738 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000234124 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000234125 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000239356 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000239454 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000246752 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000250002 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000253377 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000255619 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000258617 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000258765 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/folders/64000260980 2026-01-18T08:01:42+00:00 always 0.64 https://purplscientific.freshdesk.com/support/solutions/articles/64000248698-purpl-pro-mobile-application-end-user-license-agreement 2021-05-18T20:48:18+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000248701-terms-of-use 2020-07-30T21:17:06+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000248702-privacy-policy 2022-11-28T17:17:34+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000248704-purpl-acceptable-use-policy 2020-07-30T21:21:54+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000248705-limited-warranty 2020-07-30T21:23:09+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000248706-what-other-industries-use-purpl-pro- 2020-07-30T21:33:46+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000248707-is-purpl-pro-a-state-certified-test-method- 2020-07-30T21:34:13+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000248708-what-are-optimal-use-cases-for-purpl-pro- 2020-07-30T21:34:30+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000248709-is-purpl-pro-supposed-to-eliminate-outside-lab-testing- 2020-07-30T21:34:48+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000248710-what-can-purpl-test-for- 2021-09-16T19:36:06+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000248711-how-is-purpl-pro-different-than-hplc-or-gc- 2025-09-05T14:13:15+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000248712-why-doesn-t-the-purpl-pro-always-match-my-lab-s-hplc-results- 2022-06-14T17:52:17+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000248765-purpl-pro-user-guide-for-kit-version-1-0 2022-06-14T17:49:58+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000248768-white-paper-validation-of-the-purpl-pro-for-flower-potency-measurement 2020-07-31T17:45:35+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000249104-other-ways-to-reset-the-purpl-pro 2022-06-14T17:53:07+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000249572-1-charge-the-device 2022-06-14T16:08:20+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000249573-2-find-the-app-and-login 2022-06-14T16:33:15+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000249574-3-turn-the-device-on 2022-06-14T16:31:44+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000249580-how-to-check-the-battery-level 2020-08-05T22:42:14+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000249581-4-register-a-new-account 2022-06-16T13:03:57+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000249591-5-register-a-device 2022-06-14T16:23:22+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000249596-6-calibrate-the-purpl-pro 2021-06-21T17:31:22+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000249597-7-take-your-first-measurement 2022-06-14T16:17:53+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000249599-8-review-your-results 2022-06-14T16:15:50+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000249684-what-are-the-detection-limits-of-the-purpl-pro-for-testing-flower- 2022-06-14T17:51:54+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000249724-error-codes-and-troubleshooting 2020-08-24T15:13:11+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000251196-resetting-the-purpl-pro 2022-06-14T17:17:49+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000252896-purpl-server-outage-16-sep-2020 2020-09-16T21:55:36+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000253795-white-paper-validation-of-the-purpl-pro-for-flower-moisture-content-h2o-pack- 2020-09-30T21:17:57+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000254079-what-you-can-do-with-moisture-data 2021-01-22T20:44:21+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000255813-how-to-remove-cover-for-calibration-step-for-kit-version-1-0 2022-06-14T17:54:22+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000259556-error-the-internet-connection-appears-to-be-offline 2021-01-08T21:07:21+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000260055-how-user-accounts-work-and-multi-user-accounts 2021-02-02T18:31:00+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000260428-firmware-v0-16-0-dark-measurement-fix 2021-10-14T21:17:04+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000261191-firmware-update-video-guide 2021-03-05T18:20:13+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000263076-how-to-clean-the-purpl-pro-and-accessories 2022-11-09T16:53:29+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000263077-how-to-check-firmware-version 2021-08-05T18:12:44+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000263516-purpl-planned-server-outage-08-may-2021 2021-05-03T21:32:47+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000263861-vcp-driver-install-for-usb-interface-connection 2022-01-21T15:37:23+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000264568-bluetooth-location-services-and-privacy 2021-06-22T21:30:05+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000264651-are-thc-cbd-results-moisture-corrected- 2021-06-25T20:00:58+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000267218-purpl-history-portal-server-outage-8-30-21 2021-09-15T17:46:45+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000268149-sampling-and-testing-recommended-procedures 2022-06-14T17:29:43+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000268261-sample-grinding-recommended-procedures 2022-06-14T17:25:15+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000270766-12-may-2021-server-maintenance-downtime 2021-11-10T17:58:46+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000270996-purpl-app-user-portal-server-outage-12-1-21 2021-12-06T18:37:09+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000271770-purpl-server-outage-monday-january-31st-22- 2022-01-31T15:05:18+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000273059-how-to-replace-the-white-calibration-puck-for-version-1-0 2022-06-14T17:56:04+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000273513-purpl-server-outage-april-7th-2022 2022-04-07T15:28:49+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000274193-account-deactivation-after-5-wrong-password-attempts 2022-07-08T19:42:46+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279469-1-charge-the-device 2022-06-28T15:46:44+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279470-2-find-the-app-and-login 2022-06-28T15:46:59+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279471-3-turn-the-device-on 2022-06-28T15:47:26+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279472-4-register-a-new-account 2022-06-28T15:47:56+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279473-5-register-a-device 2024-01-24T23:44:50+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279474-6-calibrate-the-purpl-pro 2022-06-28T15:55:37+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279475-7-take-your-first-measurement 2022-06-30T19:59:30+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279476-8-review-your-results 2022-06-28T15:56:07+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279477-what-s-included-in-the-purpl-case 2022-06-28T15:56:25+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279478-spot-size-of-photo-detector-within-sensor 2022-06-14T17:36:48+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279479-battery-facts-for-the-purpl-pro 2024-02-07T19:57:36+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279480-purpl-pro-quick-start-guide-for-kit-version-2-0 2022-06-15T17:00:54+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279482-error-the-device-is-already-registered-to-another-account- 2022-06-14T18:18:30+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279484-error-origin-capacitor-local-host-is-not-allowed-by-access-control-origin 2022-06-14T18:22:59+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279488-error-opps-predictor-failed-to-run 2022-06-14T18:27:34+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279490-error-timeout-when-sending-parameters-to-device-auto-retry-1-times 2022-06-14T18:32:24+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279491-error-no-active-device-found-please-activate-one 2022-06-14T18:35:17+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279496-error-unknown-error-unhappy-face 2022-06-14T18:41:39+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279498-error-0x0320 2022-06-14T18:43:56+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279499-error-0x310 2022-06-14T18:44:33+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279502-error-issue-with-logging-in-to-purpl-app 2022-06-14T18:48:42+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279503-error-failed-to-init-bluetooth-connection 2022-06-16T18:17:25+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279504-error-opps-sensortype-is-unknown-s-n-not-found-in-token-sensors 2022-06-16T18:21:59+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279506-error-ble-create-flow 2022-06-16T18:34:18+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279507-error-device-reading-inconsistently-or-too-high-low 2022-06-16T19:03:20+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279509-issue-with-device-charging-or-holding-a-charge 2022-07-12T15:59:17+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279510-error-device-not-active-for-3-days-please-re-activate-to-make-sure-parameters-are-up-to-date 2022-06-16T18:57:08+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279512-error-device-reading-0-for-thc-and-cbd 2022-06-16T18:48:28+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279513-error-please-remeasure-white-unhappy-face 2023-01-30T16:01:12+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279515-error-cannot-get-spectral-data-from-devices-bluetooth-connection-timeout 2022-06-16T18:36:19+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279597-password-reset-link-not-working-reported-june-17th-2022 2022-06-17T18:46:08+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279610-password-rest-error-message-undefined 2022-06-20T17:26:09+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279611-password-requirements-for-purpl-app-credentials 2023-05-24T18:29:01+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279809-password-reset-instructions-for-purpl-app-credentials 2022-07-08T19:45:48+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000279924-rma-details-and-process 2022-07-15T18:30:31+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000281900-cell-service-or-wifi-required-to-utilize-purpl-pro-app 2022-09-13T14:45:14+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000282250-friday-september-23rd-2022-reported-purpl-server-outage 2022-09-26T21:00:43+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000290380-accuracy-and-range-for-new-models-in-beta-testing 2023-05-09T17:34:15+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000290381-how-to-clean-x-cap-x-plate-for-extract-testing 2023-05-09T17:33:44+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000290382-distillate-sample-prep-recommended-procedures 2024-09-18T17:54:32+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000290384-what-models-are-included-in-the-beta- 2023-06-27T16:19:37+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000290866-error-bad-request-received-when-attempting-to-create-register-new-account 2023-05-24T18:28:30+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000293098-error-reading-99-for-thc-cbd-for-beta-models 2023-07-24T15:16:44+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000293905-quick-start-guide-for-kit-version-3-0 2025-01-07T14:18:09+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000294902-error-when-the-sn-of-the-device-doesn-t-show-under-my-devices-page 2023-09-20T19:30:20+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000294904-i-phone-instructions-for-new-purpl-app-v1 2023-11-10T16:39:32+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000295412-android-instructions-for-new-purpl-app-v1 2023-11-06T18:33:51+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000299356-return-policy-for-purpl-pro-kit 2024-02-13T17:39:08+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000302182-web-portal-export-instructions 2024-05-16T00:03:38+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000302184-getting-started-with-purpl-pro-2-app 2025-09-05T14:18:15+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000305820-error-404-error-in-measurement-issue-in-the-purpl-pro-2-app 2025-09-08T08:51:43+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000306015-accuracy-and-range-for-premium-models 2025-02-04T19:04:05+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000306017-where-do-i-purchase-the-x-cap-and-x-plate-for-distillate-testing- 2024-09-18T18:05:35+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000307235-purpl-pro-quick-start-guide-for-kit-version-3-0-new-app 2026-01-12T20:03:43+01:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000309712-purpl-pro-datasheet-april-2025 2025-09-05T08:38:09+02:00 always 0.512 https://purplscientific.freshdesk.com/support/solutions/articles/64000309713-purpl-pro-sample-holder-april-2025 2025-09-05T08:50:25+02:00 always 0.512